Frequently Asked Questions
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How does Dr. John's cavity fighting lollipop work?
View the information.
Do you use the lollipop before or after you brush your teeth?
You may use the lollipop before or after you brush and floss. This does not affect the effectiveness of Dr. John's Herbal Lollipop.
What is the proper way to use Dr. John's Cavity Fighting lollipops?
- One lollipop (no biting please) in the morning and one in the evening for 10 days.
- Dissolve slowly in mouth for approximately 5 minutes.
- Depending on your "Caries Risk Assessment" use Dr. John's Herbal Lollipop 2-4 times per year.
- Visit your dentist at least once a year for a professional dental cleaning and exam. The herbal extract does not affect the bacteria that cause gum disease.
- Usage of Dr. John's Herbal Lollipops outside of the 2-4 times per year is not recommended as the bacteria that causes tooth decay may become resistant from continual prolonged use.
What type of sweetener does Dr. John's use?
We use a natural corn-based sweetener known as HSH in combination with the booster sweetener Sunett. This product does not contain Aspartame. Sweetener safety article
What does Dr. John's cavity fighting lollipop taste like?
It is a pleasantly sweet, orange citrus flavor.
Are there going to be other Dr. John's cavity fighting flavors available?
Yes, we have other flavors in Research & Development at present. The next available flavor is likely to be raspberry. Keep checking our our E-Newsletter for product information.
Will you be changing any of your ingredients (dyes, sweeteners, extracts, etc.)?
Not at this time. The ingredients in the Herbal Lollipop have taken years to develop. They are patented formulas and will not be changed in the near future. Please sign up for our E-Newsletter for updates on ingredients.
What is the shelf life of Dr. John's cavity fighting lollipops?
We would prefer that you use the 20 count pack soon after purchase. The 2.5 pound bag if kept SEALED in a cool, dry environment will last 12 to 15 months. Retail packaging with a longer shelf life is pending. Please check back or sign up for our E-Newsletter for updated information.
Is Dr. John's herbal lollipop safe for children, adults, and seniors?
Yes, the lollipop is safe for all ages but does not substitute for brushing, flossing or visiting your dentist. Please follow the instructions on the package label and limit your frequency of sugary foods. Please check back or sign up for our E-Newsletter for updated information. If you have a particular health issue or allergy, please check with your health professional concerning your usage of the herbal lollipop. All ingredients used in the Dr. John's Cavity Fighting Lollipops have obtained GRAS (Generally Regarded As Safe) status by the FDA.
Safety Assessment of Licorice Root Extract (PDF: 676KB)
Are there side effects associated with Dr. John's cavity fighting lollipops?
We are not aware of any common side effects.
How do I order Dr. John's cavity fighting lollipops?
You can place your order on line at www.drjohns.com
How do I order all other Dr. John's products?
You can place your order on line at www.diabeticfriendly.com
How do I place an international order for Dr. John's products?
You can place your international order on line at www.drjohns.com
What method of payment does Dr. John's accept?
You may pay by credit card or PayPal.
How are Dr. John's products shipped?
All orders are shipped via the United States Postal Service, Federal Express or UPS.
When will I receive my shipment?
We will try to ship your order as soon as possible. Due to recent exposure in national media outlets, we are experiencing higher than normal volume of orders. We appreciate your patience!
How much will I be charged for shipping on orders for Dr. John's products?
Domestic and international shipping charges will be displayed and applied prior to your final purchase.
Does Dr. John's have on-line tracking?
When your order is shipped you will receive an email confirmation with a tracking number.
How long will it take to receive my Dr. John's order?
Typically 5 to 7 business days for domestic shipping and approximately 1 to 2 weeks for international shipping.
Are Dr. John's products available at stores?
Dr. John's Herbal lollipops, along with our great tasting sugar free candies like Starlight Mints, Sour Fruit, Fruit Candies, Cinnamon, and soon to be available varieties including Island Blend, Coffee Break and Chocolate Lover's Mix will be available in most major retail stores by late summer or early fall, 2008. Please check back or sign up for our E-Newsletter for updated information.
Is Dr. John's a publicly traded company?
Not at present. Thank you for your interest.
 Are Dr. John's brochures available?
Yes... >>>
Are free samples of Dr. John's herbal lollipops available?
Because of the tremendous interest in Dr. John's products we are not able to provide free samples.
How can I become a Dr. John's domestic or international distributor or wholesaler?
At this time, we are working on the structure that defines our wholesale/distributor relationship for our cavity-fighting lollipops. Please check back or sign up for our E-Newsletter for further announcements.
Will organizations be able to purchase Dr. John's products (wholesale or reduced rate) as a fundraising project?
We are currently determining the structure that defines our wholesale/distributor relationships. Sign up for our E-Newsletter for updated information.
Are Dr. John's cavity fighting lollipops available for donation to organizations?
Due to scientific studies currently being conducted with entities requiring test samples, we are unable to provide additional samples. Please check back or sign up for our E-Newsletter for updated information.
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